Follow-Up on Whopper-Jawed Fabric

After I posted the photo of my dreadfully crooked fabric here on the BB blog I taped it together with blue painter's masking tape (for dramatic effect ... much livelier than using the tan tape). Then I wrote a polite (but lightly sarcastic) note to the effect that since the half-yard piece of fabric was so crooked I could not use it I was returning it to the company. I used a Priority Mail envelope to send this off to Benartex ... spent more to mail it to the home office than I did on the fabric. I received this email this afternoon:

"Hello Judy,

We here at Benartex are truly sorry on one hand that the fabric you bought was not of good quality, on the other hand your letter was well written and placed a smile on our faces. Would you be so kind to allow us to make it up to you and replace the fabric that you purchased? We would need the amount of yards & an address to have the yardage shipped.

Again, thank you for being a great Benartex customer."


Well, now, this person is not paying attention! LOL

I sent my entire half-yard purchase in the envelope. (Yards??) I sent my letter on stationery that had my address on it. Those fancy folks in New York City are just acting goofy .... but at least I think I am going to get a half-yard of fabric from Bentarex to replace the half-yard that I sent to them. Time will tell.

Judy in Ohio